Sometimes in sports photography it difficult to fully read a bib #. If you can't find any photos by your bib number, your best option is to select the location on the course and select the time range that you think you would have crossed that point. If you still have problems, feel free to open up a support ticket and we will have someone assist you in finding your photos.
Although we try to photograph everyone, it is very possible that we missed you. Sometimes, because of the angle that you were running behind someone, focus problem with the camera, or some photography related issue, we may not have been able to photograph you. We hope we can help you on your next run.
Additionally, you may want to make sure you are not surrounded by people when you cross a photography point.
Comments
2 comments
How insulting. Sounds like somebody didn't do their job. Couldn't find your picture but "We hope we can help you on your next run" ...this website is trash. What a joke.
Couldn't find any pictures using my bib number. I typed in my name and the same pictures that were already displayed came up. They were not pictures of me. I tried to type in the time I finished the event...website freezes every time.
At this point I would be fine just going through all the photos of the event until I found the ones I'm in but after going through the photos, it just repeats the same photos of the same people I already saw. So I can't even just manually look through all the photos of the race. I am beyond disappointed by this website and to see that this has been an ongoing issue for years at this point is infuriating.
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