Sometimes in sports photography it difficult to fully read a bib #. If you can't find any photos by your bib number, your best option is to select the location on the course and select the time range that you think you would have crossed that point. If you still have problems, feel free to open up a support ticket and we will have someone assist you in finding your photos.
Although we try to photograph everyone, it is very possible that we missed you. Sometimes, because of the angle that you were running behind someone, focus problem with the camera, or some photography related issue, we may not have been able to photograph you. We hope we can help you on your next run.
Additionally, you may want to make sure you are not surrounded by people when you cross a photography point.